Be alerted about problems before your customers.
Orderwave supports powerful search tools that let you create precision searches — then you can automate those searches and pair them with email templates to send email alerts to team members.
Find problems - fast
When you identify problems — such as payment processing errors — you can create a saved search-filter that isolates problematic records, then create an automated task that repeats your search on a schedule that you need. When it finds more or less records than you expect, trigger an alert to be sent to team members (user groups). Your team will find problems before they bubble up to big snafus.
Create data-powered reminders
Create alerts that send out a daily digest to team members about queues that need attention, lower than expected volumes, or more.
Alerts are not limited to orders - create alerts based on any data-bucket.